Although it is usually not necessary to disable anti-virus programs before installing new software or drivers, some installers and software wizards suggest that running programs and applications be shut down first to make sure there are no unwanted interruptions during the installation process. In AVG Anti-Virus, the main module (Resident Shield) is typically the only component that needs to be temporarily disabled.
Step 1 Right-click on the "Resident Shield" icon located on the right side of the taskbar, then select "Open AVG User Interface."
Step 2 Double-click on "Resident Shield" in the middle of the AVG User Interface window. As an alternative, click on "Tools," then "Advanced Settings," and then select "Resident Shield."
Step 3 Uncheck "Resident Shield Active" under the Resident Shield settings section, then click "Save Changes." This will disable the Resident Shield but keep the Email Scanner and other virus protection features active.
Step 4 Install your new software or drivers, then repeat Steps 1 through 3, checking "Resident Shield Active." Click "Save Changes" to enable AVG again. Close the AVG User Interface window, then restart your computer.
